Headscratcher – Receipt, please



Overheard: Encounter

Where: The next window at the Chicago TransitAuthority Customer Service office, 567 W. Lake Street

Who:    A passenger and a Customer Service clerk

P:      The Transit Card I bought the other day has no rides on it. I’d like a replacement.

C:      Do you have a receipt?

P:      They didn’t give me one.

C:      I can’t help you if you don’t have a receipt.

P:      But they never even offered me one.

C:      I can’t help that. No receipt, no replacement.

P:      OK, OK. I need to get around. I’ll buy a new card. Here’s $20.

C:      Thank you.

P:       I’d like a receipt please.

C:      We don’t give receipts.

P:      What!?! OK, I want my money back.

C:      I can’t do that. It’s already been rung up.


About Chicago Stories

I'm a Chicagoan, have been for fifty years. I've had a consulting business in the city for thirty-eight years, working with many Chicago companies and organizations and others around the world. Before that, I worked the city's race relations agency for five years.I am a volunteer tour guide for Chicago's Greeter Program and introduce visitors from around the world to this beautiful city. I'm also a writer of several professional books as well as poetry, essays and fiction. The city has become my inspiration, education and entertainment. View all posts by Chicago Stories

4 responses to “Headscratcher – Receipt, please

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